Draft pending legal review.
Haiku processes two different things, and it is worth keeping them apart:
For the public profiles an institution chooses to follow, what those profiles published is retained. For third-party comments the author, the text and the link are not retained: only derived traits —sentiment, topics and aggregate bands— alongside an account identifier computed with a random salt that is destroyed every fourteen days. The database has no columns in which to store that identity.
TODO — fill in the hosting provider and region before publishing.
News linked to a monitoring account is kept while that account is active. Headlines that never matched any keyword are deleted after fourteen days. Full radio and television recordings are deleted after fourteen days; only the clips attached to a mention are kept.
Access, correction or deletion of personal data can be requested at hola@mihaiku.com. TODO — fill in the committed response time and the reference to Costa Rica's Law 8968 and to the GDPR where applicable.
TODO — describe the analytics in use and the consent mechanism once it is in place.